Top 3 Questions to Ask While Creating A Test Plan

The general concept of software QA is fairly straightforward: to ensure that the solution is truly ready for market. However, this is easier said than done. Devising a test management strategy that adequately vets a solution and filters out potential defects demands a concerted effort from testers as well as the developers they will be working with (assuming a DevOps mentality).

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Sanjay Zalavadia
As the VP of Client Service for Zephyr, Sanjay brings over 15 years of leadership experience in IT and Technical Support Services. Throughout his career, Sanjay has successfully established and grown premier IT and Support Services teams across multiple geographies for both large and small companies. Most recently, he was Associate Vice President at Patni Computers (NYSE: PTI) responsible for the Telecoms IT Managed Services Practice where he established IT Operations teams supporting Virgin Mobile, ESPN Mobile, Disney Mobile and Carphone Warehouse. Prior to this Sanjay was responsible for Global Technical Support at Bay Networks, a leading routing and switching vendor, which was acquired by Nortel. Sanjay has also held management positions in Support Service organizations at start-up Silicon Valley Networks, a vendor of Test Management software, and SynOptics.

In Defense of Test Design

I once consulted for a company to give a week-long course on testing and QA. It was a survey course covering a wide range of topics. As I was setting up, I was chatting with students in the room. One man came over to me and said: “I have been testing for six months, and I am completely bored. I plan on getting a different job in software, either in the company or outside, but it won’t be in testing. I know testing is important—very important—but it’s so boring. It’s not for me. This is my last chance: I hope I can learn something from this class that makes testing more interesting or challenging.”

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Michael Hackett
"Michael is also a co-founder of LogiGear Corporation, and has over two decades of experience in software engineering in banking, securities, healthcare and consumer electronics.

Michael is a Certified Scrum Master and has co-authored two books on software testing. Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems (Wiley, 2nd ed. 2003), available in English, Chinese and Japanese, and Global Software Test Automation (HappyAbout Publishing, 2006). He is a founding member of the Board of Advisors at the University of California Berkeley Extension and has taught for the Certificate in Software Quality Engineering and Management at the University of California Santa Cruz Extension. As a member of IEEE, his training courses have brought Silicon Valley testing expertise to over 16 countries."

Breaking Out of The Status Quo

Just about every organization goes through times when the internal team cannot execute a testing project fast enough. Reasons range from the magnitude of the project, to lack of an effective test strategy, to staff positions going unfilled. The speed of Agile development and rapid delivery of product also increases testing technical debt.

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Michael Hackett
"Michael is also a co-founder of LogiGear Corporation, and has over two decades of experience in software engineering in banking, securities, healthcare and consumer electronics.

Michael is a Certified Scrum Master and has co-authored two books on software testing. Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems (Wiley, 2nd ed. 2003), available in English, Chinese and Japanese, and Global Software Test Automation (HappyAbout Publishing, 2006). He is a founding member of the Board of Advisors at the University of California Berkeley Extension and has taught for the Certificate in Software Quality Engineering and Management at the University of California Santa Cruz Extension. As a member of IEEE, his training courses have brought Silicon Valley testing expertise to over 16 countries."

Improving Testing Processes

Michael Hackett – Senior Vice President of LogiGear Corporation and Editor-in-Chief of Logigear Magazine, weighs in on how to improve existing testing processes.

On the whole, everyone wants to do a great job, have a better work environment, happy clients and customers, and to be employed by a company earning lots of money. All great goals!

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Michael Hackett
"Michael is also a co-founder of LogiGear Corporation, and has over two decades of experience in software engineering in banking, securities, healthcare and consumer electronics.

Michael is a Certified Scrum Master and has co-authored two books on software testing. Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems (Wiley, 2nd ed. 2003), available in English, Chinese and Japanese, and Global Software Test Automation (HappyAbout Publishing, 2006). He is a founding member of the Board of Advisors at the University of California Berkeley Extension and has taught for the Certificate in Software Quality Engineering and Management at the University of California Santa Cruz Extension. As a member of IEEE, his training courses have brought Silicon Valley testing expertise to over 16 countries."