In business, when you have more revenue flowing in than money going out, it’s a general marker of success. This is a fairly straightforward measurement to follow, but not all initiatives are this simple to monitor. The agile development process is a significant change from traditional workflows and has more fluid expectations. Although agile testing methodologies and development practices have made names for themselves, many organizations are unsure how to gauge their effectiveness. Let’s take a closer look at how to evaluate your agile practices and ensure you’re maximizing their potential advantages.
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As the VP of Client Service for Zephyr, Sanjay brings over 15 years of leadership experience in IT and Technical Support Services. Throughout his career, Sanjay has successfully established and grown premier IT and Support Services teams across multiple geographies for both large and small companies. Most recently, he was Associate Vice President at Patni Computers (NYSE: PTI) responsible for the Telecoms IT Managed Services Practice where he established IT Operations teams supporting Virgin Mobile, ESPN Mobile, Disney Mobile and Carphone Warehouse. Prior to this Sanjay was responsible for Global Technical Support at Bay Networks, a leading routing and switching vendor, which was acquired by Nortel. Sanjay has also held management positions in Support Service organizations at start-up Silicon Valley Networks, a vendor of Test Management software, and SynOptics.
